Codi Benham, December 2021 Service Excellence Superstar of the Month

Curry Health Network's (CHN) Chief Executive Officer Ginny Williams was thrilled to award Administrative Assistant Codi Benham with the organization's Service Excellence Superstar of the Month award for December 2021.

Codi joined CHN in December of 2017 when she began working in the Materials Management department, then transitioned to a supportive position in administration in 2018. She was nominated by a co-worker who emphasized her willingness to step in whenever help is needed.

"Administration learned, with less than 24 hours' notice, that a staff member who was scheduled to pick up holiday fudge gifts for the entire organization was unable to do so. Codi willingly agreed to drive from Gold Beach to Brookings - without thinking twice!"

During the award ceremony, the CEO thanked Codi for going above and beyond in demonstrating CHN's shared value of teamwork. Others shared similar stories, including her supervisor that noted in each of Codi's annual performance reviews, it is always noted that the phrase "that's not my job" is not in Codi's vocabulary. "Codi always is the epitome of stellar service excellence, to patients and to her co-workers," she said.

Codi has also absorbed duties that had previously been handled by other departments or staff when it became problematic for them to continue due to time or staffing limitations. For example, Codi has taken on opening and distributing all CHN incoming mail, and stamping all outgoing mail. She job-shared the accounts payable position when a staff member resigned and continues to assist the finance department as she is able. Codi has recently taken on the monumental task of producing the CHN monthly staff newsletter, and with her keen eye, interest, and ongoing education in graphic design, has elevated the newsletter to a level of professionalism not before seen.

Thank you, Codi, for your unfailing willingness to step up, whenever and wherever you are needed. Congratulations on the well-deserved title of Service Excellence Superstar!

Photo: (left) Codi Benham, Curry Health Network Service Excellence Superstar; (right) CEO Ginny Williams