Heather Weston: CHN's July 2023 Service Excellence Superstar

In the realm of healthcare, where dedication is a cornerstone value, Heather Weston has emerged as a true example at Curry Health Network. As a cook in the dietary department of Curry General Hospital, Heather's unwavering commitment has earned her the prestigious July 2023 Service Excellence Superstar title. This well-deserved recognition, endorsed by Susan Fleming, RN, reflects Heather's honesty, compassion, teamwork, and exceptional performance.

One of Heather's standout moments was her swift response to a patient's unique request for a cosmic crisp apple. Despite the patient's offer to fetch it themselves if we didn’t, Heather took the initiative, delivering a bag of apples within a remarkably short 10 minutes. This display of genuine care perfectly embodies CHN’s dedication to its patients.

Susan Fleming, RN, shared her admiration for Heather's commitment, stating, "Heather's willingness to go above and beyond is truly commendable. Her swift response to patient needs, as seen with the cosmic crisp apple incident, showcases the heart of our healthcare team. She not only meets expectations but exceeds them with a warm and caring approach."

Another testament to Heather's dedication came when she personally took a rehab patient's breakfast order outside the regular service hours even though staff were busy prepping for acute care patients and cafeteria lunch service. This simple yet meaningful act demonstrated Heather's commitment to ensuring every patient's experience is positive and comfortable.

Heather Weston's exceptional dedication and her ability to handle diverse situations with a caring attitude exemplify CHN’s core values. Her actions are a source of inspiration for her colleagues and a reassuring presence for patients under her care.

Heather's consistent dedication and genuine compassion align seamlessly with our mission. She is not only a valuable asset but also a reflection of the organization's unwavering commitment to providing outstanding patient-centered care. Congratulation’s, Heather!

Photo (L-R): Heather Weston, Service Excellence Superstar; Ginny Williams, CEO