Jovi Boyle Named CHN's Service Excellence Superstar for October 2024

CHN is proud to recognize Jovelyn (Jovi )Boyle, an EVS Housekeeper, as our SERVICE EXCELLENCE SUPERSTAR of the Month! Jovi’s commitment to her role and her exceptional service in challenging circumstances exemplify the values we strive for every day at CHN.

Jovi was nominated by her colleague Doreen Nielson, who shared an inspiring account of her actions. During a recent shift, a homeless woman approached Doreen, visibly distressed and apologizing for a mess in the bathroom. After feeling unwell, the woman expressed her concern about the state of the facility. Jovi was called in, and she responded with her characteristic positivity and dedication.

Arriving promptly and fully equipped in personal protective gear, Jovi tackled a daunting cleaning task that her
manager later described as one of the most extreme situations encountered in years. Despite the difficulty and over
an hour of hard work, Jovi maintained her upbeat attitude and completed the task with thorough professionalism and
care.

Jovi’s exceptional efforts on that day, and every day, reflect her unwavering commitment to maintaining a clean,
welcoming environment for all who enter our facilities. Her dedication inspires gratitude and admiration from her
colleagues and community alike.

Congratulations, Jovi, on this well-deserved recognition