Paul Wright Named CHN's January 2024 Service Excellence Superstar

Curry Health Network proudly presents Paul Wright as our January 2024 Service Excellence Superstar. Paul's selection stems from his exceptional demonstration of CHN's core values, particularly in navigating complex patient care scenarios with diligence and integrity.

In response to changes in insurance coverage, Paul took proactive measures to safeguard patient interests. He meticulously identified and flagged accounts affected by the discontinuation of coverage, ensuring seamless transitions, and preventing potential billing complications. Moreover, when confronted with a situation where a patient's radiology services were scheduled without updated complications. Moreover, when confronted with a situation where a patient's radiology services were scheduled without updated insurance information, Paul swiftly collaborated with the patient's primary care provider to secure necessary authorizations, mitigating potential financial burdens for the patient.

Paul's unwavering commitment to patient care, coupled with his proactive problem-solving approach, reflects his dedication to upholding CHN's standards of excellence. His actions exemplify the values of integrity and patient advocacy that are at the heart of our organization. Congratulations to Paul on this well-deserved recognition!

Photo (L-R): Paul Wright, Service Excellence Superstar and Ginny Williams, CEO of Curry Health Network