Suzy Frederick-Adams Named Service Excellence Superstar for August 2024

Congratulations to Suzy Frederick-Adams, RN, and CHN’s Service Excellence Superstar of the Month! Nominated by her colleague Rhonda Gardiner, Suzy exemplifies what it means to be a team player. Rhonda shared, “Suzy is always eager to assist with projects that improve patient care. You’ll never hear her say, ‘It’s not my job,’ and she’ll literally drop what she’s doing to help with anything asked of her.”

Suzy’s dedication to patient care and teamwork is remarkable. She consistently steps up to support her colleagues, often volunteering to take on tasks, no matter how challenging. Her efforts have improved the efficiency of the surgical department by streamlining processes and refining protocols.

Suzy’s extensive knowledge and calm demeanor make her a trusted resource for her peers. Whether mentoring new staff or helping with complex situations, she’s always ready to assist. Her commitment often extends to working late nights and weekends to ensure patients receive the highest level of care.

We are honored to have Suzy as part of our team. Her relentless effort, positive attitude, and collaborative spirit make her an indispensable part of our success. Thank you, Suzy, for your continued commitment to excellence—we’re proud to recognize you this month!